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Frequently Asked Questions 🗪

👋 Who are you?

Front Range Tech Services is a locally focused technology provider with 25+ years of experience helping businesses stay secure, connected, and productive. We work with small and mid-sized organizations to deliver practical, reliable solutions that reduce downtime and keep operations running smoothly.

📍 What areas do you service?

🤔 What can you do for me?

We provide a full range of technology services to support your business, including managed IT support, network setup and troubleshooting, computer and server support, Microsoft 365 and cloud solutions, and audio-visual systems.

🖥️ What types of businesses do you support?

🩹 Do you offer just one-time fixes or ongoing support?

Both.

We offer on-demand help when something breaks, as well as ongoing support plans to keep your systems running smoothly and prevent issues before they happen.

⏱️ How quickly can you respond to support requests?

⏱️ How quickly can you respond to support requests?

🚨 Do you offer emergency or after-hours support?

🏗️ Can you help set up a new office or relocate IT systems?

🧮 How much do your services cost?

📞 How do I get started?

Where we help most often 

  • Systems running slow or becoming unreliable

  • Network or internet connectivity issues

  • Professional troubleshooting for cameras, alarms, and security systems

  • Data backup or disaster recovery solutions

  • Setting up a new business or expanding operations

  • Ongoing IT support and maintenance

  • Implementing cloud services or enabling remote work

  • Upgrading hardware or software

  • Ensuring compliance and following best practices

  • Security system audits and preventative maintenance

  • Software configuration and optimization

  • User training and technical guidance

  • Integration of new systems with existing infrastructure

  • Emergency response for system outages or failures

Details that make support faster

To help us assist you as quickly and efficiently as possible, please have the following ready if possible:

  • A clear description of the issue, including what’s happening and when it started

  • Which devices or users are affected, and how widespread the problem is

  • Priority or urgency level (e.g., affecting one user vs. the entire office)

  • Any error messages, screenshots, or warning alerts

  • Details about recent changes, such as updates, installations, or new equipment

  • Any troubleshooting steps already attempted

How Can We Help You Today?